Terms of Service

Agreement for Using Nerovela™ Website & Services

Welcome to Nerovela™. These Terms of Service (“Terms”) govern your access to and use of our website, digital store, and all related services, features, content, and products offered by us (collectively, the “Services”).

By browsing, accessing, or purchasing from our store, you agree to comply with and be bound by these Terms as well as our related policies. If you do not agree, please do not use our Services.


1. Use of the Services & Account Responsibility

To access certain features of our store, you may be required to provide personal details such as contact, billing, or shipping information.

By using our Services, you confirm that:

  • All information provided is accurate and up to date
  • You are authorized to use any payment method submitted
  • You are responsible for maintaining the security of your account or checkout credentials
  • You will not transfer or misuse access for unauthorized purposes

We reserve the right to refuse service, limit access, or cancel accounts at our discretion.


2. Product Information & Availability

We aim to present our lighting products as accurately as possible. However:

  • Product appearance may vary slightly depending on screen display or lighting conditions
  • Descriptions, specifications, or availability may change without prior notice
  • Certain products may be discontinued or limited in quantity at any time

We do not guarantee that product presentation will perfectly match real-world appearance on every device.


3. Order Acceptance

Placing an order constitutes an offer to purchase.

We reserve the right to:

  • Accept or decline any order
  • Cancel or modify orders when necessary
  • Contact you if order information is incomplete or incorrect

An order is only considered confirmed once payment has been successfully processed and approved.


4. Pricing & Payment Responsibility

All prices are shown in USD unless otherwise stated.

By placing an order, you agree that:

  • Payment information provided is valid and authorized
  • Charges will be processed at the time of purchase
  • You are responsible for applicable taxes, duties, or fees if required by local authorities

Prices may be updated or adjusted without prior notice.


5. Shipping & Delivery Terms

Delivery timelines are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather, logistics disruptions, or external events

Once the order is handed to the carrier, responsibility for the shipment transfers to the customer, where legally applicable.


6. Intellectual Property Rights

All content on this website—including branding, product visuals, designs, text, images, and layout—is owned or licensed by Nerovela™ and protected under applicable intellectual property laws.

You may not:

  • Copy, reproduce, or redistribute any content without permission
  • Use our branding or product materials for commercial purposes
  • Modify or create derivative works based on our content

All rights not explicitly granted are reserved.


7. Third-Party Services & Tools

Our Services may include integrations or features provided by third-party platforms.

These are offered “as is” and:

  • Are not controlled or maintained by us
  • May have separate terms and privacy policies
  • Are used at your own discretion

We are not responsible for issues arising from third-party tools or services.


8. External Links

Our website may include links to external websites or services.

We do not:

  • Endorse or guarantee third-party content
  • Take responsibility for external websites or transactions
  • Control policies or practices of external platforms

Use third-party links at your own risk.


9. Shopify Platform Notice

Nerovela™ operates using Shopify infrastructure.

However:

  • All purchases are made directly with Nerovela™
  • Shopify is not responsible for product issues, disputes, or transactions
  • Any claims related to purchases must be directed to us, not Shopify

By using our Services, you agree to release Shopify from liability related to your transactions.


10. Privacy & Data Use

Your personal information is handled in accordance with our Privacy Policy.

We may collect limited data required to:

  • Process orders
  • Deliver products
  • Improve service experience

By using the site, you acknowledge that your data may be processed by us and our service partners.


11. User Content & Feedback

If you submit suggestions, reviews, or feedback:

  • You grant us permission to use that content for business purposes
  • You confirm you have rights to submit such content
  • We may edit or remove submissions at our discretion

We are not obligated to respond to or compensate for submitted content.


12. Website Accuracy & Errors

Occasionally, product details, pricing, or availability may contain errors.

We reserve the right to:

  • Correct mistakes at any time
  • Update product information without notice
  • Cancel orders affected by incorrect data

13. Acceptable Use Policy

You agree not to use our Services for:

  • Illegal or harmful activity
  • Unauthorized access or data collection
  • Fraudulent transactions or impersonation
  • Disruption of website functionality or security
  • Spam, abuse, or malicious behavior

Violation may result in restricted access or order cancellation.


14. Service Suspension or Termination

We may suspend or terminate access to our Services if:

  • These Terms are violated
  • Fraud or abuse is detected
  • Operational or security concerns arise

Certain provisions may remain in effect even after termination.


15. Warranty Disclaimer

All products and services are provided on an “as available” basis.

We do not guarantee:

  • Continuous or error-free service
  • That products will meet all expectations
  • That materials will always be perfectly accurate or complete

Use of our Services is at your own discretion.


16. Limitation of Liability

To the maximum extent permitted by law, Nerovela™ is not liable for:

  • Indirect or incidental damages
  • Loss of profit, data, or revenue
  • Delays, shipping issues, or service interruptions
  • Product use beyond intended purpose

17. Indemnification

You agree to hold Nerovela™ harmless from claims, damages, or losses arising from:

  • Violation of these Terms
  • Misuse of Services or products
  • Breach of applicable laws or third-party rights

18. Updates to Terms

We may revise these Terms at any time.

Changes will be posted on this page, and continued use of the site means acceptance of updated Terms.


19. Governing Law

These Terms are governed by applicable laws in the jurisdiction where Nerovela™ operates, without regard to conflict of law principles.


20. Contact Information

For any questions regarding these Terms, please contact us:

Email: service@nerovela.com
Company: HLC Wholesale Inc
Brand: Nerovela™